MOURNE FAMILY SURGERY NEWS
Please do not phone the surgery about when you will receive your 1st or 2nd Covid-19 vaccine. We will be in contact with patients individually to book appointments when they are due.
As of Monday 1st March, we have been instructed to concentrate any stock of vaccine that we receive on scheduling the 2nd doses for patients who have received their 1st vaccine. This will mean a temporary pause in patients receiving their 1st dose until supply of vaccine increases.
If you are aged between 60 to 69 on 31st March 2021, you need to book your Covid-19 vaccine with the trust. You can do this online here or by calling the booking line 0300 200 7813.
Carers are also advised to book through the trust however, you must register as a carer first. Please email the local care co-ordinator at firstname.lastname@example.org or ring 028 375 66284.
Please be assured that we are working as fast as we can but extra calls regarding the vaccine are putting a tremendous amount of pressure on all staff.
You can find all the latest guidance on coronavirus in Northern Ireland by visiting the NI Direct website.
Appointment Update February 2021
The surgery is currently extremely busy as we manage the ongoing increased winter pressures and also continue to roll out the vaccination programme.
Please can we ask patients to contact the surgery EARLY in the day if they require a telephone appointment with a GP.
Routine telephone calls will now only be accepted before 12.00pm.
Some patients require a face-to-face appointment with the GP, as decided by the doctor during a telephone consultation. These generally take place in the afternoon, meaning that we will now only be able to accept URGENT telephone calls in the afternoon.
Thank you for your understanding.
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We now have a Facebook page for patients to keep up to date with important announcements from the surgery. Please like and share this with your friends.
Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services and further develop the website to make it more useful for our patients.
(Site updated 03/03/2021)